Privacy Policy

At Gentle Caring Mind Healthcare, we value your privacy and are committed to handling your personal information with care and respect.

1. Introduction

Gentle Caring Mind Healthcare respects the privacy of individuals who visit our website and contact our team. This Privacy Policy describes how personal information may be collected and used when you communicate with us.

2. Information We Collect

When you contact us through our website or request assistance, we may collect information you voluntarily provide, including:

Your name
Email address
Phone number
Contact form messages and inquiries
Appointment-related information
SMS communication consent

3. How We Use Your Information

Information submitted through our website may be used to respond to inquiries, communicate regarding appointments, and provide requested assistance or support.

We use SMS for direct communication with clients and employees, including inquiry acknowledgment, appointment scheduling, and support assistance. We do not send marketing SMS messages.

4. SMS Communications & Consent

By providing your phone number to Gentle Caring Mind Healthcare and explicitly consenting to SMS communications, you agree to receive text messages related to your inquiries, appointments, and support requests.

Message Frequency: Message frequency will vary.

Message Charges: Message and data rates may apply.

Opt-Out: Reply "STOP" to unsubscribe from SMS communications.

Help: Reply "HELP" for further assistance.

Opt-In: Text "START" to opt in or resubscribe, where supported.

5. Mobile Information Sharing

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

6. Data Protection

We recognize the importance of protecting personal information. We aim to handle information responsibly and take reasonable precautions to protect it from unauthorized access or misuse.

7. Updates to This Policy

This Privacy Policy may be updated when our communication practices or website services change. Any updated version will be published on this page.

Contact Us

If you have questions regarding this Privacy Policy or our SMS communications, please contact Gentle Caring Mind Healthcare.

info@gcmhco.com

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Gentle Caring Mind Healthcare provides compassionate mental health and primary care services, delivering personalized, evidence-based treatment that supports healthier lives and lasting well-being.